Empower child support professionals with a comprehensive and collaborative training series tailored to enhance their customer service proficiency within the unique challenges of this field.
This series comprises the following courses:
Module 1: Fundamentals of Effective Child Support Customer Service
Module 2: Enhancing Communication Skills for Effective Child Support Customer Service
Module 3: Advanced Communication Techniques & Rapport Building
Module 4: Understanding Unintended Bias & Cultivating Cultural Competence
Module 5: Application of Child Support Customer Service Strategies